2010 Utah Tourism Conference, May 12-14, at The Riverwoods in Logan
hosted by the Utah Office of Tourism and Utah Tourism Industry Coalition

Thanks to all the participants of this year's conference!

	PROGRAM Downloadable program of the agenda, presentation information, speaker bios, Tourism Advertising & Marketing Contest entries, Hall of Fame recipients, and more. Thanks to venue hosts The Riverwoods, American Western Heritage Center, & Ellen Eccles Theatre.
	PRESENTATIONS

General Sessions	Breakout Sessions
Service Elevated: 7 Simple Ways to Be Extraordinary	The Changing Landscape of Outdoor Recreation, Burr, Cutler, Dolsen
by Steve Curtin, customer enthusiast!	Elevating Your Media Efforts
14 Touches of Guest Interaction by Bill Bullard, Bullard Partners	Maximizing Your Scenic Byway Assets
Forecast for International Travel	Strategic Marketing in Today's Economy
by Mark Brown - U.S. Department of Commerce, Olivier Barthez -	Building a Service Culture in Your Organization
Duxin Marketing Communication-France, Osamu Hoshino - Fieldstar	Implementing the 14 Touches of Service
International-Japan, Sebastian Stauder - Get It Across- Germany,	Utah: The State of Sport-Promoting & Producing Profitable
Patti Denny, Utah Office of Tourism, UK representation	Sporting Events Utah Sports Commission, Dew Tour, Ironman
Develop Customer Service Experience/Environment - Dr. Peter Tarlow	Utilizing Utah's Own to Promote Your Area
Utah Office of Tourism Update by Leigh von der Esch, UOT

	HALL OF FAME Congratulations to the 2010 Tourism Hall of Fame recipients Raelene Davis, Kathy Hanna-Smith and Red Oelerich. Read about their contributions to tourism in the state.
	ADVERTISING/MARKETING CONTEST Over 75 entries were submitted to the 2010 Tourism Advertising and Marketing Contest with the Best of Show award going to Utah's Hogle Zoo for their Media Kit. Congratulations to Utah's Hogle Zoo, the First Place category winners and all entries!
	EVALUATION If you didn't get a chance to fill out the conference evaluation form onsite, we'd still love to hear your comments and suggestions for next year's conference. Please send to dianew@utah.gov
	PHOTOS Check out the conference photos, including the Logan Canyon hike, Opening Dinner at American West Heritage Center, Networking Social at the Ellen Eccles Theatre, presentations, Hall of Fame recipients, the Travelocity Gnome, your friends and fun.
	LOGAN AREA INFORMATION Thanks to the Cache Valley Visitors Bureau for hosting the conference. You can visit the Cache Valley Visitors Bureau website for Logan area information.
	THANKS TO ALL OUR SPONSORS AND EXHIBITORS

2009 Utah Tourism Conference
The 6th Annual Utah Tourism Conference, was held May 13-15, 2009, at the Davis Conference Center in Layton, Utah. View the presentations, agenda, and photos of the workshops and activities.